Oxygen! Creating Leaders For Today & Beyond is about discovering what makes a team manager get from good to being great at the workplace. What are the attributes or common denominators that define high performing managers? What are the crucial behavioral traits one needs to embrace as an individual? When working as a team, how do the individual and team members work together to drive continuous improvement? What does it take to sustain growth and development in the workplace? This workshop provides participants with an in-depth examination of each of the building blocks that is needed for success as an individual and as a team.
The program provides a practical approach on what it takes to level-up as quality managers and has participants devoted to achieving self- empowerment as individuals and as a team to reach new heights and create new paradigms in results and working relationships.
Oxygen! Creating Leaders For Today & Beyond focuses on the following areas:
Module 7: Objection Handling
After completing the training, you should be able to:
To change your direction, shift your thinking.
However long ago you learnt to ride a bicycle, it’s likely an experience you’ve never forgotten. The skill remains with you today. When was your last corporate training program? How much of what was learnt is actively applied in your business today? Are all that remains the workshop manuals left on your shelf?
Our programs are initiatives that last. They encourage new ways of thinking. They open up ways to create extraordinary achievements. We believe individual behavior and attitude contribute significantly to the overall excellence of your organization. So we focus on what really matters.
Our unique methodology of combining experiential, instructional and discovery learning, and supported by modern coaching technology, creates powerful shifts in attitudes and behavior that will encourage sustainable change in your organization. These changes make an impact on results where it matters.
In our programs, you can expect an extensive use of case studies, debriefing, dyads, facilitated coaching, feedback, games and activities, group discussions, lectures, psychodramas, simulations, story-telling and structured instruments.
Framework and Implementation
Our unique experiential framework and implementation empowers you to:
•Build and strengthen customers’ relationship with professionalism
•Develop your personal unique consultative selling style
•Employ effective communication skills to different types of customers
•Enhance listening skills and powerful non-verbal skills
•Gain long-term commitment to purchase the product or services
•Identify origins of your consultative selling behaviors and remove limiting beliefs about consultative selling
•Implement beliefs that build confidence in consultative selling
•Overcome objections effectively
•Present your ideas and solutions persuasively
•Sell with certainty
•Take action to develop a resolute consultative selling mindset and ethics in encouraging the development of a customer-oriented selling culture
•Understand and employ the selling and buying process effectively
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Address:
Suite A-29-01 Vertical Business Suite Bangsar South,
No. 8, Jalan Kerinchi,
59200 Kuala Lumpur, Malaysia
Phone:
(+603) 2783 9602 | (+6012) 915 5989
Email:
[email protected]
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