DAY 1

Module 1 – Brief Introduction of NLP

• Definition of NLP
• The study of human excellence
• NLP thinking and communication model
• Identify your personal and clients’ thinking preferences in order to best influence their decisions

Module 2 – You Lead with Your State

• Induce good and empowering state
• Anchoring good feelings in others about yourself
• Powerful unconscious influence leading prospects
• to say ‘yes’ with VAK anchors

Module 3 – The Successful Communication in

• Selling
• Verbal and non-verbal communication
• Physiology, tonality and words
• Internal voice management

Module 4- Building Rapport

• Strategies in building rapport
• Recognise and speak prospect’s language
• Read and respond to eye accessing cues – know
• the truth
• Pace and leading
• Matching and mirroring
• Applying body language to influence decisions

DAY 2

Module 5 – Deep Probing and Questioning Techniques

• Identify three levels of inner needs
• Questions that clarify what client means
• Active listening skills
• Game: identify your persona/your client’s listening strategy
• Backtracking to uncover deeper meta models (mind-reading)

Module 6 – Selling Presentation Model

• Leading selling steps
• Apply embed commands
• Language patterns that deliver suggestions

Module 7 – Handling Objections

• Powerful reframe
• The answer is in the question
• Overcoming objections till they can no longer object
• Pacing and leading prospects out of an objection

Module 8 – Closing the Sales

• Understand client’s hot buttons
• Identify the buying signal
• Highly effective closing, gaining agreement and commitment
• Meta modelling technique – where the clients can’t say no

Like it or not, everyone sells. Do we find ourselves asking: “Why can’t we get what we want from the other person?” Learn to sell better to be more convincing or persuasive. As competition gets hotter and customers become more vocal, sales can make or break your company and impact greatly on its bottom-line.

This workshop aims to:

• Show why you are your company’s salesperson too!
• Develop your selling skills and knowledge
• Enable you to create rapport easily in order to enable you to influence and convince others
• Arm you with skills to handle an enquiry effectively without sounding interrogative
• Prepare you for selling by design, not by chance
• Empowers you to be more creative and effective at working with people