Negotiation skills are essential for closing deals and turning prospects into customers. A salesperson needs to understand how to navigate through objections, address concerns, and find mutually beneficial solutions to reach an agreement. Effective negotiation can lead to better terms and pricing, allowing the salesperson to maximize revenue and profitability for the company. Skilled negotiators can secure higher prices, larger orders, and additional upsells or cross-sells.
In this programme, the participants will learn how to be persuasive to convince prospects to buy their products or services. Negotiation techniques involve effective communication, active listening, and understanding the customer’s motivations.
This training will be highly interactive and action-oriented. It combines a maximum mix of learning methods, including short inputs, group exercises and feedback, questionnaires, hands on experience and role-plays using both case studies and real-life situations. You will be continually stimulated to think about what you will do differently and how you will transfer the learning to change and upgrade your current appearance.
After completing the training, you should be able to:
Module 1: The basic of negotiation
Module 2: The 4 golden rules of negotiation
Module 3: The 3P’s of Great Negotiation
Module 4: Sharpen your negotiation skills
Module 5: Negotiation Skills for Difficult Situation
Module 6: Communication Skills for Negotiation
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Address:
Suite A-29-01 Vertical Business Suite Bangsar South,
No. 8, Jalan Kerinchi,
59200 Kuala Lumpur, Malaysia
Phone:
(+603) 2783 9602
Email:
[email protected]
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