Professional Business Etiquette

Within many professional environments, there is a silent but precise standard of mannerisms and etiquette. Mannerisms and their associated etiquette codes ensure that everyone projects the exact image that solicits the most work and implies the greatest confidence in their level and fields of expertise. While most people have heard of and appreciate the importance of a good first impression, it is their last impression that carries almost equal power. Today’s competition is fierce, and no client or customer is guaranteed for life. Every meeting must end well and to the client’s satisfaction. The key takeaway here is that every final impression must leave the client and others satisfied.

In this 2-day Intensive Workshop, participants will be able to adapt to the fundamentals of business etiquette on both a personal and professional level. Ultimately, this will lead participants to improved verbal and non-verbal communication, enhanced self-esteem, better business etiquette, refined body language, and a more professional attitude around others. Additionally, they will achieve a higher level of professionalism, with an understanding of how to use colour to best represent themselves, and gain knowledge of dining etiquette during formal events. This workshop empowers participants to create an updated image that best represents who they are and the organisation they are associated with.