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Management Review and Understanding (KPI) & (KRA) Incorporating Performance Appraisal System

  • Performance Management
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The performance of organisations is among the top agendas in any management, and quite rightly so. However, many organisations are measuring the “wrong square peg in a round hole”, demonstrating their efforts akin to busy bees without collecting any honey. Since you cannot hope to manage what you cannot measure properly, it is no wonder many are not performing up to expectations. This can result in praising the bad and reprimanding the good. This session aims to consolidate the understanding of KPIs and incorporate them into the performance appraisal system, making it fair, objective, and transparent.

Training Outcome

After completing the training, you should be able to:

  • Define KPIs and understand their relevance to the participants’ areas of responsibility.
  • Set expectations and collaborate to improve performance.
  • Assess and review performance strengths and weaknesses.
  • Enhance awareness of obstacles to success and take actions to overcome them.
  • Contribute to organisational objectives.
  • Conduct appraisals fairly, objectively, transparently, and without favouritism.

Program Outline

DAY 1

 

Module 1: Introduction to Performance Measurement and KPIs
  • What is a KPI?

 

Module 2: How are KPIs, Behaviours, and Incentives Linked with the Job Description?

 

Module 3: The Reasons for Setting KPIs

 

Module 4: Right & Wrong Types of KPIs
  • How to set the correct KPIs, incorporating industry and departmental perspectives?

 

Module 5: Parkinson’s Principle and Goal/Target Setting

 

DAY 2

 

Module 6: System Concept & Review System
  • What is a management system?
  • Why should there be a review for performance?

 

Module 7: Understanding the Performance Appraisal (PA) System, with JD Perspectives
  • Common Problems with the PA System: Case Study
  • How to Fix These?

 

Module 8: How to Systemise the PA Properly
  • Objectivity
  • Fairness
  • Transparency and Favouritism
  • Case for Your Organisation, Including Promotion Guidelines

 

Module 9: Summary and Workshop
  • Set KPIs for Respective Areas or Departments
  • Explain to Subordinates How KPIs are Applied to the Performance Appraisal System
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This course includes:

  • Duration:
  • Skill Level:
  • Modules:
2 Days
Intermediate
9 Modules
  • Certificate of Completion

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  • [email protected]
  • (+603) 2783 9602
  • Suite A-29-01 Vertical Business Suite Bangsar South, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia

© 2024 Inpsyful Learning & Solutions Sdn. Bhd. (previously known as Talent Intelligence Sdn. Bhd.) . All Rights Reserved.

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InPsyFul Learning & Solutions Sdn. Bhd. (formerly known as Talent Intelligence Sdn. Bhd.)
200801030549 (831880-U)

Address:
Suite A-29-01 Vertical Business Suite Bangsar South,
No. 8, Jalan Kerinchi,
59200 Kuala Lumpur, Malaysia

Phone:
(+603) 2783 9602

Email:
[email protected]

Let's talk.

Have a question or need more information? Fill out the form below and we will get back to you as soon as possible.

Let's talk.

Interested in our training solutions? Have a question or need more information? Fill out the form below and we will get back to you as soon as possible.