LEGO® Serious Play®: Problem Solving & Decision Making

In our daily working life, we are faced with challenges all the time. Hence, without realising it, a significant part of our job and time is centred on solving problems. However, this is a core competency that we often overlook and turn to blame rather than addressing the problem itself. In most cases, problems can be avoided or even prevented. Due to our inadequacy in critical thinking, we tend to miss certain details, which can widen the problem and potentially create additional issues. Therefore, critical thinking is absolutely crucial in our planning to reduce undesired outcomes. Combined with creative and lateral thinking, our decisions can be more effective in achieving the outcomes we desire.

This fun, hands-on, activity-driven programme teaches skills that boost better results through increased understanding and effective implementation of the problem-solving and decision-making processes. It helps sharpen your skills and empowers you to take the best possible actions in any given situation. By providing you with a rigorous training environment, your active participation in our programme will enable you to apply and sustain your learning, leading to the formation of winning habits. You will have the ability to create the greatest positive impact at every opportunity when facing a problem and making a decision.

 

LEGO® SERIOUS PLAY®: Problem Solving & Decision-Making focuses on the following areas:

  • Communication
  • Decision making
  • Problem-solving techniques
  • Solutions generation
  • Thinking processes

Training Outcome

After completing the training, you should be able to:

  • Create depth in the thinking process
  • Develop higher level of problem solving competency
  • Improve logical and critical thinking mode
  • Inculcate diagnostic and analytical thinking approach
  • Make effective decisions

Program Outline

Day 1:

 

Module 1: Overview
  • Introduction to LEGO® SERIOUS PLAY®
  • Context setting
  • Skills building
  • Tower exercise
  • Ideal/Nightmare exercise

 

Module 2: Defining The Problem
  • Individual build: Your situation as it is right now
  • Tool #1: Data Check Sheet
  • Analysis fact finding
  • Selecting the right data
  • Drawing hypothesis

 

Module 3: Less For More
  • Tool #2: Pareto Diagram
  • Being effective in prioritizing actions
  • Individual build: Urgent vs. important
  • Shared model: Most important problem
  • Getting more done with less

 

Module 4: Probable Causes
  • Tool #3: Fishbone Diagram
  • The 6Ms
  • Build the landscape: Probable causes
  • Fishbone Diagram with T/F Circle
  • TPN Analysis

 

Day 2:

 

Module 5: Root Cause Analysis
  • Creating a connected landscape
  • Visualizing a system
  • Playing Emergence Round 1
  • Drilling down
  • Tool #4: The Why-Why Analysis

 

Module 6: Monitoring And Selecting
  • Individual build: Potential solutions
  • Tool #5: Selection Matrix
  • Confirming criteria
  • Making decisions
  • Planned strategy vs. learned strategy

 

Module 7: Solutions To Actions
  • Playing Emergence Round 2
  • Tool #6: Considerations, Pros & Cons
  • Thoroughness
  • Recommendations
  • Linking Fishbone Diagram

 

Module 8: Risk Assessment And Mitigation
  • Extracting Simple Guiding Principles
  • Tool #7: What If
  • Reasoning
  • Reflection
  • Commitment to action

This course includes:

2 Days / 16 Hours
Beginner
8 Modules

InPsyFul Learning & Solutions Sdn. Bhd. (formerly known as Talent Intelligence Sdn. Bhd.)
200801030549 (831880-U)

Address:
Suite A-29-01 Vertical Business Suite Bangsar South,
No. 8, Jalan Kerinchi,
59200 Kuala Lumpur, Malaysia

Phone:
(+603) 2783 9602

Email:
[email protected]

Let's talk.

Have a question or need more information? Fill out the form below and we will get back to you as soon as possible.

Let's talk.

Interested in our training solutions? Have a question or need more information? Fill out the form below and we will get back to you as soon as possible.