English Language Skills Development Program

English is the language of business, the language of technology and the arts. It is the most popular international medium of communication. In this age of globalization, it is therefore exceedingly important that organizations nurture their human capital to be able to communicate well in the English language in order for the organization to succeed.

Most of us would have had at least 11 years of education in the English language by the time we finish secondary level education, and yet there are many who are unable to communicate in that language. The aim of this English Language course is not to drum-in English grammar (as done in our schooling days) but rather to focus on workplace situations and useful expressions and phrases to help participants build their confidence to communicate in English. Although the main focus shall be conversational English, some written English exercises shall also be provided to help participants cope with simple note taking and emailing.

Training Outcome

After completing the training, you should be able to:

  • Communicate effectively in English at the basic level whether face-to-face or on the phone or internet.
  • Be able to take simple messages over the phone
  • Be able to explain about the company and products professionally in English
  • Communicate and build rapport with colleagues, customers and vendors in English
  • Handle difficult situations in English
  • Demonstrate the 7 Basic Communication skills ( Connecting, Encouraging, Questioning, Listening,
  • Empathizing, Confirming and Providing) essential for Excellent Customer Service, in English.

Program Outline

This course includes:

12 Hours
Beginner
6 Modules

InPsyFul Learning & Solutions Sdn. Bhd. (formerly known as Talent Intelligence Sdn. Bhd.)
200801030549 (831880-U)

Address:
Suite A-29-01 Vertical Business Suite Bangsar South,
No. 8, Jalan Kerinchi,
59200 Kuala Lumpur, Malaysia

Phone:
(+603) 2783 9602

Email:
[email protected]

Let's talk.

Have a question or need more information? Fill out the form below and we will get back to you as soon as possible.

Let's talk.

Interested in our training solutions? Have a question or need more information? Fill out the form below and we will get back to you as soon as possible.