Conflict Management & Resolution in Workplace

Besides making sustainable profits, every organization craves to effective teamwork and cooperation between colleagues. However, dealing with different personalities and various interests generates many tensions. Ultimately, no single team can avoid tensions. However, the teams who know how to manage conflicts avoid pain and disaster; these teams turn challenges into precious opportunities to find better ways for growth.

This program raises awareness of each person’s own behaviors, values, and attitudes that may influence their actions in a professional context and even lead to conflict. It provides several tools and methodologies to discern on when to handle conflict, how to negotiate, how to address the real problems, how to find creative solutions as well as how to reduce the most common conflict triggers such as stress and emotions.

Participants can directly apply both the self-development part and every single methodology straight away. Ample practice during the program gives the opportunity to gain confidence in each participant’s ability to embrace new practices and apply efficiently at work. During the program, we use a real example of the participants’ unsettled issues at their own working places, while keeping all this confidential.

Knowing how to handle conflict enables to face difficult situations and limit the incurred damages. Best practices in preventing conflicts develop enhanced relational leadership skills and lead to reinforced positive behaviors, attitudes, practices and achievements.