Coaching for Leaders

The leadership coaching programme is designed to complement leadership development as well as to impart competencies critical to improving performance and enriching lives. Coaching, when correctly employed, is what sets a leader apart from merely managing people.

The programme presents a progressive method in challenging, motivating and connecting with a changing demographic of employees. It is especially pertinent to the organisation’s succession planning to begin grooming the next generation of leaders who will advocate for a culture of learning and development; leaders who nurture and bring the best out of the talent pool.

The coaching conversation is more than just a developmental tool. It is a life skill that arms the practitioner with the ability to actively listen, question, probe and explore opportunities. Skills that are vital to your ability to communicate and connect in a meaningful way.

Beginning with an understanding of the concept of coaching – its principles, methods and processes – we take every participant through an array of activities to anchor their learning. Key to this programme, which differentiates from other coaching programmes, is where we start by undoing “bad habits”; that is, practices that contravene the principles of coaching. In essence, we empty the cup before filling it again.

The programme then takes the participant through a systematic acquisition of competencies relevant to developing a coaching mindset. These are learned skills and require practice in order to gain mastery. As a fulfilment, the programme will deliver on the coach’s ability to draw out an outcome, help the coachee arrive at an action plan and communicate a SMART goal.

 

KEY OBJECTIVES

Demonstrate professionalism to set a good example at peer level; Support others through own initiative and enthuse others through own positive and energetic approach.

Demonstrate leadership using peer-coaching as an intervention to motivate and increase self-efficacy in others; in so doing, nurture resourceful, resilient, self-driven and empowered individuals in the organisation.

 

Coaching to:

  1. Nurture talent in the organisation
  • Develop individual competencies and skills
  • Develop effective communication skills

 

  1. Move from problem-solving to achieving outcomes (forward-looking)
  • Encourage independent and critical thinking in team members
  • Cultivate goal setting and outcome-based mindset

 

  1. Raise performance of individual members
  • Empower members to take initiatives
  • Drive accountability

 

  1. Source of Morale and Optimism
  • Promote an enthusiastic learning culture
  • Hone trust, patience and empathy for others

 

  1. Move from management to leadership
  • Spend more quality time in developing people rather than managing issues

Training Outcome

After completing the training, you should be able to:

  • Understand when and how to employ coaching as an effective method of intervention
  • Apply active listening in conversations with team members and/or colleagues
  • Use questions to help team members explore and uncover solutions
  • Use observation and clarifiers to interpret between the lines
  • Demonstrate patience and empathy in dealing with team members
  • Appreciate and apply silence and reflection in the coaching conversation
  • Encourage an atmosphere of trust through quality dialogue
  • Focus on developing people through self-learning rather than instruction
  • Support team members set and achieve SMART goals

Program Outline

Module 1: Principles and Purpose of Coaching
  • Coaching as an Intervention
  • Definition of Coaching
  • Types of Coaching
  • Qualities of a Good Coach
  • Purpose, Meaning, and the Right Intention (Why Coach?)

 

Activities:

a. Group: Differentiating Between Counselling, Mentoring, Teaching, and Coaching
b. Group: Qualities of a Good Coach
c. Group: Passion, People, Power

 

Module 2: Emptying the Cup
  • What is NOT Coaching
  • Undoing Bad Habits
  • Forming Good Habits

 

Activities:

a. Class (Open): List Bad Habits; Reasons Behind Bad Habits (Why We Do What We Do? For What Purpose and Whose Benefit?)
b. Group: Stop, Start, Continue (With Regard to Habits)
c. Pair: Triggers and Substitutes

 

Module 3: Coaching Foundation I
  • Principles of Coaching
  • Deliverables of a Coach

 

Activities:

a. Pair: Guided Questions Based on FOCUSED Principles
b. Group: The Instruction Manual (Instruction vs Coaching)

 

Module 4: Coaching Foundation II
  • Coaching Process and Techniques
  • Outcome-Centric Model

 

Activities:

a. Role Play: Conversation Using TOEAF
b. Group: PRO Model Exercise

 

Module 5: Introduction to Coaching Competencies
  • Exploring the Requisite Competencies to Coach

 

Module 6: Coaching Competency I – Setting Up the Coaching Conversation
  • Building Trust and Rapport
  • Recognising Biases and Surfacing Assumptions
  • Establishing the Coaching Presence

 

Activities:

a. Pair: Show and Tell
b. Pair: The Trust Factor (Starting the Coaching Conversation)

 

Module 7: Coaching Competency II – Quality Conversations
  • Listening Skills
  • Asking Powerful Questions
  • Types of Questions and Impact

 

Activities:

a. Pair: Asking Fact-Finding Questions (The “What”) – Focus on the Topic and Outcome
b. Pair: Asking Probing Questions (The Reason, Intent, and Motivation) – Focus on Feelings and Thoughts
c. Pair: Exploratory Questions (The “How”) – Focus on Exploring Way Forward and Action Plan

 

Module 8: Coaching Competency III – Effective Communication
  • Clarifiers
  • Acknowledging, Validating
  • Sharing Observations and Experiences
  • Feedback

 

Module 9: Coaching Competency IV – Action Plan and Goal Setting
  • Action Plan
  • Goal Setting (SMART)

 

Activities:

a. Pair: Based on the Last Coaching Conversation, Pair Up with the Same Partner and Produce an Action Plan with the Support of the Coach
b. Individual: Writing a SMART Goal (Using the Earlier Action Plan)
c. Pair: Coaching Conversation Practice – From Outcome to Action Plan

 

Module 10: Useful Coaching Tools
  • Reframing
  • Visualising and Scaling
  • Respecting Silence
  • Reflection

 

Activities:

a. Individual: Reframing Exercise
b. Facilitator: Demonstration of Scaling and Visualising Outcome, Followed by Practice (Pair)
c. Role Play

 

Module 11: Wrap-Up
  • Role Plays:
    • 2 Coaching Conversations with Two Different Partners to Practice All the Competencies
    • Use the PRO and the TOEAF Models

This course includes:

2 Days / 16 Hours
Beginner
11 Modules

InPsyFul Learning & Solutions Sdn. Bhd. (formerly known as Talent Intelligence Sdn. Bhd.)
200801030549 (831880-U)

Address:
Suite A-29-01 Vertical Business Suite Bangsar South,
No. 8, Jalan Kerinchi,
59200 Kuala Lumpur, Malaysia

Phone:
(+603) 2783 9602

Email:
[email protected]

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Let's talk.

Interested in our training solutions? Have a question or need more information? Fill out the form below and we will get back to you as soon as possible.