Today’s marketplace is highly competitive and every organization is looking for a larger and more profitable share of the market. In a challenging economy where the customer is king, how do you position the features and benefits of the products and services you represent in such a way that the customer will view you as a preferred choice?
This intensive, hands-on, activity-driven program teaches skills that boost sales and profitability through increased understanding and effective implementation of the retail sales experience. It helps sharpen the selling skills of even experienced retail personnel, empowering you to take advantage of every sales opportunity and aggressively expand your business professionally. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact at every given opportunity when facing your customers every time.
High Impact Selling Skills: Retail focuses on the following areas:
After completing the training, you should be able to:
Day 1:
Module 1: Overview
Module 2: Engagement – Setting The Stage
Module 3: Engagement Rules
Module 4: Being Effective In Customer-Centered Selling
Day 2:
Module 5: Personalize Customer Experience
Module 6: Handling Objections
Module 7: Closing The Sale
Module 8: Dealing With Difficult Customers
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Address:
Suite A-29-01 Vertical Business Suite Bangsar South,
No. 8, Jalan Kerinchi,
59200 Kuala Lumpur, Malaysia
Phone:
(+603) 2783 9602
Email:
[email protected]
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Interested in our training solutions? Have a question or need more information? Fill out the form below and we will get back to you as soon as possible.
